What Are Cookies?

Cookies are small files of letters and numbers that are downloaded onto your computer or mobile or other handheld devices when you access certain websites. Cookies allow a website to recognise a user’s device and help your browser navigate through the website by remembering settings you selected during earlier visits (among other functions). Cookies do not harm your computer. If you would like to learn more about cookies, in general, you can visit www.allaboutcookies.org.

Cookies on this Website

We use cookies on this website. They allow us to identify the computer or device you’re using to access our website – but don’t worry, we can’t identify you personally. Cookies help us to provide you with a good experience when you browse this website and allow you to make full use of the online experience available on this website. We also use cookies to distinguish you from other users of this website, so we can personalise your experience by making this website more relevant to your interests and so we can remember choices you make when you return to visit this website. They are also used to collect analytical information about how visitors use this website, so we can improve the way this website works and measure the success of certain features and competitions we run.

When you entered this website, you will have been advised that we collect cookie information, and therefore, by using and browsing this website, you consent to cookies being used in accordance with this Cookie Policy. Unless you have adjusted your browser settings so that it will refuse cookies, they will automatically be set when you access this website.

If you change your mind after you’ve accepted our cookies, you’ll find an option within your internet browser to clear cookies that have already been set. Use the help feature in your browser to see how to do this. You’ll then need to change your browser settings to refuse cookies in future.

Cookies can be set by the owner of the website you’re on. These are known as ‘First Party Cookies’. There are also ‘Third Party Cookies’ that can be set by third-party websites. Only the owner of the cookie can see the anonymous information it collects. You can choose to accept all cookies, reject Third Party Cookies or reject all cookies by changing your internet browser settings. However, if you don’t accept cookies, some features of our website may not work.

Types of Cookies We Use

Here are the types of cookies our website uses and some more details about what they’re used for:

Essential Cookies

These cookies are also known as Application, Functional or Necessary cookies that allow us to make sure you get the best possible experience on our website.

COOKIEDESCRIPTION
Cookie NoticeThis stores the user’s cookie consent state for this website – whether you have accepted or refused cookies.
Cookie CheckThis is used to check if the user’s web browser supports cookies.
McAfee SecureThis is used to protect our users against viruses, malware and malicious activities.

Analytical Cookies

These cookies help us understand how our customers are using the website, so we can improve our website. We also monitor which of our marketing activities generates traffic to our website using cookies.

COOKIEDESCRIPTION
Google AnalyticsThis is a website analytics tool that shows how website visitors are using the website including the content viewed and the path through the site taken. It helps us understand the journey that our visitors take.
Google Tag ManagerThis is a tool used to inject third-party technology solutions on to the site and to pass them site visitor data.

Marketing Cookies

These allow us to interact with you once you’ve left our website – by showing you adverts for example – to help you tailor our services or showcase the work that you might be most interested in.

COOKIEDESCRIPTION
Google DoubleClickThis technology is used to serve our advertising on external websites and to track the effectiveness of this by tracking what viewers of our advertising subsequently do on our website.
Google AdwordsThis serves advertising withinGoogle’s search results and tracks people who saw those ads when they visit our website.

How Do We Use Cookies?

We may use cookies to find out more about how you use our website – like the searches you make and your preferences. We use this information to:

  • Make it possible for you to use our website
  • Show you information and offers that are relevant to you
  • Find out more about how our customers use the site

We use cookies and software programmes to record, measure and analyse how our customers use our website. We use this information to understand what you want from our website, which helps us consider future services.

Adverts On External Websites

You might see an advert that’s relevant to what you searched for when you last visited our own site. We work with advertising networks who use cookies to collect information on your preferences, meaning we can show adverts tailored to you.

James Prismall works with third-party advertising servers and advertising networks who serve us advertisements on our behalf. We will not disclose your personal details to any third-parties – for example, all data collected is anonymous and will not contain the name, address, telephone number, email address or IP address.

Currently, we have relationships with the following third-party advertising servers and on-site tracking platforms:

  • DoubleClick
  • Google Analytics

We also work with a selection of networks. These networks may place anonymous cookies in your browsers so that it can collect browsing data. Such data may be sent to the website in their network, and these cookies are collected in the ‘visitors’ cookie file’. These cookies will allow their technology to serve advertisements containing services that you have looked at and similar products.

We also use cookies to enable Google Analytics software. It helps us take and analyse visitor information such as browser usage and new visitor numbers. That information helps us to improve the website and your online experience and to make our marketing campaigns relevant. The data stored by these cookies never shows personal details from which your individual identity can be established.

Most web browsers automatically accept cookies. However, you can instruct your browser, by editing its options, to stop accepting cookies or prompt you before accepting a cookie from the sites you visit. If you decide not to accept our cookies, your ability to use some features on our site may be impaired. Certain visitors to our site may have previously received targeted promotional materials relative to the site. We may share site usage information about such visitors with reputable third-parties for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics.

We can also find out how you move around our website, so we can look into any errors stopping you from being able to do what you want. The data we collect from cookies is really important for us to improve your experience.

Making Your Experience Personal

When you’re on our website, we might interact with you or show you personalised information and offers anonymously. Cookies help us to do this by letting us know how you’re using our website on your particular computer or device, which means we can work out what’s most relevant to you.

Refusing Cookies

You can change your browser settings to accept or refuse all cookies, choose which cookies you want or don’t want, or ask to be notified when a cookie is set. Use the help feature in your browser to see how.